DD has more than 20 years of experience in the credit union system and industry-related technology sectors. She specializes in credit union banking system conversions, national ATM and POS migrations, node implementations at the Interac level, implementations and support of payments and settlement systems, and EMV/chip technology programs. DD relishes a challenge. She brings her unique blend of fearlessness and compassion to ‘mission impossible’–the complex and multi-organization projects that have what seem to be impossible timelines, impossible delivery schedules and impossible budgets. DD’s career experiences allow her to provide an ‘end to end’ view of payments and projects when working with credit unions, provincial Centrals, Canadian Central and related technology providers. DD is a tireless champion of credit unions and inspirational leader of her consulting team. She is President and CEO of D & D Consulting and Management Services Ltd.
Catherine is recognized as a leading expert in strategic planning, project management, business re-engineering, training, banking system conversions, and ATM and POS switching environments, including EMV/chip technology. She brings over 30 years of experience in the financial services and information technology sectors. Catherine started her career in the credit union system and quickly progressed to senior management in a progressive, multi-branch credit union. She was responsible for the strategic management of a variety of business development, training, and business re-engineering activities before entering the field of project management and consulting in 1998. Her comprehensive consulting background also includes credit union credit card consulting and software training and consulting. Catherine’s perceptive insights, coupled with her action-oriented style, have helped many organizations re-think and then exceed their strategic objectives. Catherine is the President and CEO of CA Elliott Management Consulting Inc.
Jenna has extensive expertise in process development, process improvement and data analytics. Her long and varied career with Carleton University. Her skills and critical thinking ability has translated well into other industries, including the Canadian credit union space. Jenna’s passion for quality and innovative nature is a welcome addition to the D & D team. Jenna is president and CEO of JM Consulting Services Inc. We were excited for Jenna to join the team in 2024.